Shipping Policy

Welcome to Framanex, the premier destination for high-quality photo frames! We're delighted to have you as our valued customer, and we want to ensure that your shopping experience with us is as seamless as possible, especially when it comes to receiving your orders.

 

Shipping Options

 Framanex offers the following shipping options to our customers in the United Kingdom:

 

1. Standard Shipping via Evri (2-3 Days):
- All orders will be processed and dispatched within 1-2 business days.
- Evri courier service will deliver your order within 2-3 business days from the date of dispatch.
- Standard shipping is free for orders that do not qualify for express or bulk shipping.

 

2. Express Shipping (Next Day Delivery):
- Customers have the option to choose Express Shipping at an additional cost.
- To qualify for next-day delivery, orders must be placed before 10 am (GMT) on a business day.
- Orders placed after 10 am or on weekends will be processed on the next business day and delivered the following business day.

 

3. Bulk Orders (More Than 8 Frames) via DHL (Next Day Delivery):
- For bulk orders consisting of more than 8 frames, we offer expedited shipping through DHL.
- To qualify for next-day delivery, bulk orders must be placed before 10 am (GMT) on a business day.
- Orders placed after 10 am or on weekends will be processed on the next business day and delivered the following business day.

 

Shipping Fees

 - Standard Shipping via Evri: Free
- Express Shipping: Additional cost specified during the checkout process.
- Bulk Orders via DHL: Free

 

Order Processing Time

All orders will be processed and dispatched within 1-2 business days from the date of purchase. If you have chosen Express Shipping or placed a bulk order before 10 am (GMT), your order will be dispatched on the same business day.

 

Order Tracking

Once your order is dispatched, you will receive an email confirmation along with a tracking number. You can use this tracking number to monitor the status and location of your order during transit.

 

Delivery Times

 - Standard Shipping via Evri: 2-3 business days from the date of dispatch.
- Express Shipping: Next business day if ordered before 10 am (GMT).
- Bulk Orders via DHL: Next business day if ordered before 10 am (GMT).

 

Delivery Addresses

 

Please ensure that you provide accurate and complete delivery information, including your postal code, to avoid delays in the delivery process.

 

Holidays and Weekends

 Please note that orders placed on weekends or UK public holidays will be processed on the next business day.

 Delivery Exceptions

 While we strive for reliable and timely delivery, certain factors beyond our control, such as adverse weather conditions, may impact delivery times. We appreciate your understanding in such rare cases.

 For any questions or concerns regarding our shipping policy or your order, please contact our customer support team at info@framanex.co.uk. We're here to assist you in any way we can.

 Thank you for choosing Framanex, and we look forward to delivering your beautiful photo frames to your doorstep!

 Please note that this shipping policy is subject to change without notice, so we encourage you to review it periodically for updates.